New Premium Internet Access

Premium Internet Access is a product that extends the OTE Business Product portfolio, providing a Symmetric Internet Solution. Cognity delivers, in the context of the OTE project, the Order to Bill and Fault to Repair solution.

The solution includes Order Capture with Oracle Siebel CRM, Central Order Management, Service Order Management and Technical Order Management on the Oracle OSM platform, and service modeling with Oracle UIM. It conforms to the RSDOD architecture and integrates with existing OTE systems, such as WFM Wrapper, Promitheas, NRI, ASAP and Super Repo, through the SOA platform.

It tackles the challenges of ordering a Business Product through the processes of the Residential products, without affecting their ordering or fulfillment.